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9th Annual Customer Experience Management in Banking Summit

1 – 3 September 2020 | Vienna

At our business event, you will get a unique opportunity to listen to the case studies from C-level experts representing leading banks in Europe. Meet and network with your industry peers at our customer experience conference!
When attending our banking event, you will gain excellent prestige on international level, experience valuable discussions, have an access to the latest developments on the market and establish important business contacts!

Request Full Programme Register Online
Now Hosting: WEBINARS

Looking to present your product or solution
on a webinar to hundreds of professionals?

 SUMMIT WILL HOST SPEAKERS FROM THE WORLD’S LEADING COMPANIES

See Sample of Key Note Speakers and Their Case Studies.

Davor
GAŠPARAC

Head of Division Group Corporates

Nóra
HORVÁTH MAGYARY

Chief Communication Officer

Marcello
CALABRÒ

Global Head of Marketing

Andreas
EPPLE

Head of Institutional CX & Service Management

Mohamed
OUBBATI

Chapter Head of Intelligent Customer Experience

Helena
FOREST

Head of Branch Optimisation and Expansion

EXPERIENCE BASED CASE STUDIES

Customers Experience Must: Personal, Relevant, Seamless

Modern customer journey has to match irrecoverable client expectations. Corporates can leverage on their professional know-how and the digital features to succeed.

UniCredit CIB

Investigating in Customer Experience

Sharing our journey and experience in reshaping E2E CX within Cash Management

Deutsche Bank

AI, Curiosity, and the Future of Personalisation

As digitalisation continues disrupting the world, the desire to gain new information will strongly influence behaviours in the interactions.

Degussa Bank AG

HOT CONFERENCE TOPICS

Will Be Discussed

  • Customer Journey and Personalised Experience
  • Digital Innovations and Technologies in CEM
  • Where Will Omnichannel Trends Lead?
  • Social Media Strategies
  • Investing in Customer Experience
  • Customer Data & Insight
  • Customer Loyalty
  • Creating Customer-Centric Culture
  • Different Generations – Different Expectations

WHAT DELEGATES SAID

About Allan Lloyds Events

 SPONSORS 2020

FOR MORE INFORMATION REQUEST FULL PROGRAMME

See what keynote speakers will be taking part in the exclusive speaking panel.
Explore what Case Studies will be discussed by our senior corporate speakers

At Allan Lloyds we understand the value of learning in groups.
Companies are therefore encouraged to avail of the below discounts:
GROUP DISCOUNT
3 or more
delegates 7%
5 or more delegates 10%
7 or more delegates 15%

THANK YOU FOR YOUR CALL REQUEST

You will be contacted shortly.

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